Overview Of Consumer Knowledge Level On The Use Of Analgesic Drugs In Self-Medication At Zivana Jiwan Pharmacy

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Sylvia Puspita
Alesya Viona
Ika Sutra Perwirahayu Aji Saputri (*) ikasutrap45@gmail.com
Riska Ratnawati

(*) Corresponding Author

Abstract

This study aimed to describe the level of consumer knowledge regarding the use of analgesic drugs in self-medication at Zivana Jiwan Pharmacy. Self-medication with analgesic drugs needs to be supported by good knowledge so that its use is safe, effective, and rational. This study used a descriptive method with a quantitative approach. Data were collected using a questionnaire administered to 96 respondents who met the inclusion criteria. The research instrument consisted of 13 questions covering indications, dosage, drug use, side effects, contraindications, and follow-up actions in the use of analgesic drugs. The results showed that 74 respondents (77.0%) had a good level of knowledge, 18 respondents (18.8%) had a sufficient level of knowledge, and 4 respondents (4.2%) had a poor level of knowledge. Respondents were dominated by the 31–40 year age group (44.8%), female sex (67.8%), and senior high school/vocational school education (66.7%). Thus, the level of consumer knowledge regarding the use of analgesic drugs at Zivana Jiwan Pharmacy is classified as good. Nevertheless, education and counseling by pharmacists and pharmacy technical personnel are still needed to improve the safe, effective, and rational use of analgesic drugs.

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How to Cite
Puspita, S., Viona, A., Saputri, I. S. P. A., & Ratnawati, R. (2026). Overview Of Consumer Knowledge Level On The Use Of Analgesic Drugs In Self-Medication At Zivana Jiwan Pharmacy. Proceeding Cendekia International Conference Health and Technology, 4, 66–70. Retrieved from https://proceedings.centamaku.ac.id/article/view/288
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